'Thank you for taking then time to listen, I feel so much better after my visit'

'I normally only have a choice of one or two frames when I need new glasses, it is so nice to have so many options that feel comfortable and fit well'

'Thank you for looking after us, and I love  my new glasses'

'Thank you for being so thorough' 

'It was such a friendly and helpful visit, I lost track of time, I feel much less worried about my eyes now'

'Thank you for the extra care with mum, she was so much more relaxed than she normally is for things like this, and you were very reassuring'

'For the first time I understand what is going on with my eyes, thank you.'

Some other comments and messages from our patients

"I felt safe, welcome and reassured, thank you"
 

"Covid safety was excellent, and a big relief to be able to see someone in a safe way"

"I've never had such a thorough check, thank you"

"For the first time I really enjoyed choosing my glasses, and left excited about when they would be ready"

"I don't feel like taking them off, the frame is so comfortable and the lenses so clear" 

"I feel relieved to know exactly what is going on with my eyes, the Scan has put my mind at rest."

"I didn't really expect to notice the better quality lenses discussed, but was amazed at the difference, Well done, thank you."

"I'd long ago abandoned hope of enjoying the friendly, old fashioned (in the best sense), caring and relaxed service you provide - in any sphere actually. To come across thorough experts, who don't hide behind their professional persona, but are real, normal people first and foremost, is a rare thing; in my experience, anyway."

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